Exchanges & Refunds

Exchanges

We will accept a return of any product for exchange within 30 days of the order date.

Once your product is received and inspected, we will send you an email to notify you that we have received your returned item and ship a replacement. 

Shipping

To return your product, you should mail your product to: 31 Cedarbrook Place SW, Calgary, AB, T2W4T4.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Returns

We will accept returns of customized products only if ther eis a porblem with the qaulity of the finished product.  

Please contact us to for return authorization.

To return your product, you should mail your product to: 31 Cedarbrook Place SW, Calgary, AB, T2W4T4.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.